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Last updated on Apr 15, 2026 at 8:53am UTC

collectpure.com
100% uptime

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api.collectpure.com
99.735% uptime

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typesense-east.collectpure.com/health
100% uptime

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typesense-west.collectpure.com/health
100% uptime

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Previous incidents

Apr 09, 2026

Pricing Display Issue

Degraded

Resolved Apr 9, 2026 at 4:54pm UTC

Resolved — Pricing Display Issue (April 9, 2026)

Earlier today between 8:30 AM and 9:39 AM PST, some users experienced outdated pricing on product pages. This was caused by a background sync service failing to update one of our servers, resulting in stale data for a subset of users.

The issue has been fully resolved and all pricing data is now accurate. We've also added new monitoring to detect this type of failure faster in the future.

No action is needed on your end. If you notice any...

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